Help & Support

Frequently Asked Questions

Common questions about BestLocalX, our methodology, and how to use our data.

About BestLocalX.com

What is BestLocalX.com?
BestLocalX.com is a local business intelligence platform. We research and compare local service businesses, including SEO agencies, HVAC companies, roofing contractors, managed IT providers, and more, across cities in the United States. Our goal is to give business buyers research-backed comparisons, not paid placement.
Do companies pay to be listed or ranked higher?
No. Our rankings and comparisons are based entirely on research criteria: licensing, pricing, client references, and documented results. We offer a separate sponsorship program for businesses that want to underwrite research in their market, but sponsorship does not affect rankings or editorial positions.
How often is the research updated?
Each city and category comparison is reviewed at least annually, with updates triggered by significant market changes, new entrants, or flagged inaccuracies. The 'Last Updated' date on each page indicates when the research was last reviewed.

Research and Methodology

How do you evaluate local businesses?
Our evaluation criteria vary by category, but generally include: licensing and insurance verification, pricing transparency, contract terms, client references, publicly available performance data, and independent ranking analysis. Each comparison page links to a methodology note describing category-specific criteria.
Can I suggest a company to be reviewed?
Yes. Use the contact form to suggest a business for inclusion in our research. We evaluate all submissions, but cannot guarantee inclusion or timing. We do not accept direct submissions from the businesses themselves as primary review requests.
How do I report inaccurate information?
Use the contact form and reference the specific page and the information you believe is inaccurate. If you are the business owner, please provide documentation supporting the correction. We review all accuracy reports within 5 business days.

For Businesses

How can my business be included in comparisons?
We research businesses proactively based on market presence. You can also suggest your business via the contact form. Being included does not cost anything. If you want to support the research that covers your market, consider our sponsorship program.
What is the Sponsor a Report program?
Businesses can sponsor original market research reports for their city and category. Sponsors fund the research but do not influence the findings or rankings. Sponsored reports are clearly labeled. See the Sponsor a Report page for details.
Can I request a correction if my business information is wrong?
Yes. Contact us with documentation of the correct information. Business owners can verify details like licensing status, team size, and pricing ranges. Corrections are processed within 5 business days.

Have a different question?

Contact us or explore our methodology page for details on how we build our research.

Contact Us Our Methodology