Local Business Comparison

Managed IT Providers in Tampa, FL

Compare nine Tampa managed IT providers using current public details about pricing models, support response, service coverage, and contract terms. Each profile links to the provider source used for the facts.

Updated 2026-10-21 9 ranked businesses

Quick Picks

1
Most Published Pricing Detail

ACTS360

Names two service tiers, a flat-rate model, priority response under one hour, and average ticket resolution of two to four hours.

2
Most Published Performance Data

IT Authorities

Publishes call-answer, ticket-resolution, and priority response figures that a buyer can check before making contact.

3
Deepest Compliance Coverage

The Scarlett Group

Names HIPAA, CMMC, and NIST 800-171 support while explaining how normal help desk hours differ from emergency coverage.

Market Overview

Compare What Each Tampa Provider Puts in Public

Use this page to build a provider shortlist from official service details. Then use the Tampa report to compare published pricing models, response promises, and service limits without mixing those facts with the provider order.

Provider Profiles

1
ACTS360
Best For: Small and mid-size firms that want a quoted flat rate before the first call
Tampa, FL Founded 2003 Flat rate, named tiers ACTSCARE Elevate and ACTSCARE Encompass
Managed IT Cybersecurity Compliance as a Service Microsoft 365 VoIP Backup and recovery
ACTS360 publishes named service tiers, a flat-rate approach, and measurable support details. That gives buyers more to verify before a sales call.
2
IT Authorities
Best For: Mid-market and multi-site organizations that need measurable desk performance
Tampa, FL Founded 2002 Not published Fully managed or co-managed
Fully managed IT Co-managed IT Managed NOC Multi-cloud SOC-as-a-Service Business continuity
IT Authorities publishes the clearest response ladder in this set. Buyers can check support speed, but they still need a quote for price.
3
BCA IT, Inc.
Best For: Firms that want a long operating history and third-party recognition
Tampa, FL Founded 1990 Not published Managed or co-managed
Managed IT Co-managed IT Cybersecurity Backup and disaster recovery Microsoft Azure ERP and business intelligence
BCA IT publishes a long operating history and two useful help desk figures. Its public Tampa page does not show pricing.
4
The Scarlett Group
Best For: Regulated firms needing HIPAA, CMMC, or NIST 800-171 support
Tampa, FL office; headquartered in Jacksonville, FL Founded 2006 Not published Managed, co-managed, or virtual CIO
Managed cybersecurity Managed detection and response HIPAA and CMMC compliance NIST 800-171 Disaster recovery as a service Virtual CIO
The Scarlett Group names several compliance frameworks and explains the difference between normal help desk hours and emergency coverage.
5
CIO Technology Solutions
Best For: Buyers who want documented scope boundaries and monthly reporting
Tampa Bay, FL Founded 2010 Described as transparent, figures not published Managed or co-managed, no long-term contracts stated
Managed IT Co-managed IT Managed detection and response SIEM and SOC Microsoft 365 backup Ransomware remediation
CIO Technology Solutions names a broad Tampa Bay service area and offers managed or co-managed support without long-term contracts. Response targets still require a conversation.
6
Roebuck Technologies
Best For: Small and mid-size businesses choosing between full outsourcing and IT team support
Tampa, FL Fixed monthly service model Be My IT Team or Support My IT Team
Managed IT Cybersecurity Dark web monitoring IT consulting Business cloud VoIP
Roebuck Technologies gives buyers two clear service choices and a fixed monthly approach. That makes it easier to match the plan to an in-house IT team.
7
mpsWORKS
Best For: Firms that want moves, adds, and changes inside the monthly fee
Tampa, FL Flat rate, no hourly billing Monthly fee includes workstation changes and office moves
Managed IT Private cloud Microsoft 365 and Azure VoIP Business continuity Managed print
mpsWORKS states that its monthly fee covers workstation changes and office moves. Buyers still need a quote and response targets.
8
Site Tech Services
Best For: Auto dealerships and assisted living providers wanting vertical-specific IT
Tampa, FL Not stated on the current Ntiva announcement Now operating under Ntiva following 2025 acquisition
Managed IT Managed cybersecurity Cloud services Business phone systems Retail automotive IT Assisted living IT
Ntiva acquired Site Tech Services in September 2025. The announcement confirms the Tampa base and automotive focus, but buyers should confirm current pricing and support terms with Ntiva.
9
MHD
Best For: Buyers needing IT and physical infrastructure from one vendor
Tampa, FL Founded 2003 Not published Not published
Managed IT Managed IT security Network cabling Access control and surveillance VoIP Nurse call and sound masking
MHD combines managed IT with cabling, access control, and other physical systems across a wide Tampa service radius. That may reduce the number of vendors needed for one location.

Buyer Checklist

  • Ask for the full monthly price before the discovery call A flat-rate claim does not show the cost for your users, devices, and locations.
  • Ask for response targets by issue priority Around-the-clock monitoring and a written response promise are different things.
  • Confirm what after-hours support includes Check whether routine help and emergency support follow different hours or fees.
  • Confirm your office is inside the service area A Tampa address does not prove the provider covers every Tampa Bay county.
  • Ask which compliance work is included A framework name alone does not explain the reports, controls, or staff time in the contract.
  • Verify whether the local firm is still independently owned Ownership changes can change contracts, support teams, and service terms.

FAQ

What does managed IT cost per seat in Tampa?
The providers reviewed here do not publish a Tampa per-seat price that can be checked. Some explain a flat-rate or fixed monthly model, but a buyer still needs a written quote for the actual users, devices, locations, and included services.
Which Tampa MSPs publish their response times?
IT Authorities publishes priority response targets plus call and ticket figures. ACTS360 publishes priority response and average resolution details. BCA IT publishes call-wait and same-day resolution figures. Check each linked official source because service terms can change.
Do Tampa managed IT providers include 24/7 support as standard?
The public wording differs by provider. Some state 24/7 monitoring, some state a 24/7 help desk, and others separate weekday help from emergency coverage. Ask what is included in the monthly price and what happens after normal hours.
How is this list ordered?
The order favors details a buyer can verify before making contact, including pricing model, response promises, service area, and contract terms. It is not a service-quality score or an endorsement.
Are any of these providers not local to Tampa?
The Scarlett Group is headquartered in Jacksonville and has a Tampa office. IT Authorities is headquartered in Tampa and serves clients nationwide. Ntiva acquired Tampa-based Site Tech Services in September 2025. Check the linked source when local ownership matters to your contract.
Methodology: Nine managed IT providers serving Tampa Bay were checked on 2026-10-21 using current official service pages and one official acquisition announcement. Source links are attached to factual profile claims. Provider order favors public detail about pricing model, response promises, service area, and contract terms. The order measures what a buyer can verify before making contact. It is not a service-quality score or an endorsement.